FAQ - 365 Business Central

1. What is Dynamics 365 Business Central?
Dynamics 365 Business Central is an 'all-in-one' business management solution, which combines various business functions, including finance, sales, customer service and operations. You can find out more here.

2. Is 365 Business Central suitable for my business size?
Yes, 365 Business Central is ideal for small to medium-sized enterprises (SMEs) seeking a modern, comprehensive business management solution. It scales with your business, providing you with full flexibility and robust functionality.

3. How does BC365 handle financial management?
365 Business Central excels in financial management, offering features like general ledger, accounts payable/receivable, cash flow forecasting, and budgeting. It ensures accurate and timely financial insights. You can find out more here.

4. Can 365 Business Central be customised to fit our specific needs?
Absolutely! 365 Business Central is highly customisable. You can tailor the system to meet your unique business requirements without compromising on functionality or upgradeability. Extensions and AL language make any customisation efficient.

5. What deployment options are available for 365 Business Central?
With 365 Business Central, you have both cloud-based and on-premises deployment options. The cloud option provides flexibility, scalability, and automatic updates, while the on-premises option suits businesses preferring local hosting.

6. How secure is our data in 365 Business Central?
Security is a top priority. 365 Business Central has robust measures, including data encryption, access controls, and compliance certifications. Microsoft's Trust Center also provides detailed information on security practices.

7. What's the learning curve for 365 Business Central?
365 Business Central features an intuitive interface, reducing the learning curve. Role-tailored experiences and personalised dashboards enhance user adoption. Training resources and support are also available.

8. Can 365 Business Central integrate with other Microsoft products?
Yes, 365 Business Central seamlessly integrates with other Microsoft products such as Office 365, Power BI, and Azure making a more unified experience for the end user, as well as easier and enhanced collaboration. 

9. How does 365 Business Central support remote work?
365 Business Central is designed for modern workplaces. Its cloud-based nature allows remote access, ensuring that your team can work effectively from anywhere.

10. Is there a trial version available for 365 Business Central?
Yes! Microsoft offers a trial version of 365 Business Central, allowing you to explore its features before making a commitment. This enables you to evaluate whether it aligns with your business needs.

11. What ongoing support and updates does Microsoft provide for 365 Business Central?
Microsoft offers continuous updates, ensuring you have access to the latest features, security patches, and compliance updates. We're on hand for any support issues you may have.

12. How does 365 Business Central help with compliance, such as GDPR?
365 Business Central includes features to assist businesses in meeting compliance requirements, including those outlined in GDPR. These features help manage data access, privacy, and consent effectively.

13. Can 365 Business Central be used on mobile devices?
Yes, 365 Business Central provides a mobile-friendly experience. Users can access key functionalities and data on-the-go, enhancing productivity and flexibility.

14. What makes 365 Business Central different from other ERP solutions?
365 Business Central stands out due to its seamless integration with the Microsoft ecosystem, scalability, ease of customisation, and continuous innovation. Its user-friendly interface sets it apart in the market.

15. How is user training handled for 365 Business Central?
We offer tailored training programs to enhance your users proficiency as well as bi-monthly webinars, additional consultancy, etc. Microsoft also provides various training resources, including documentation, videos, and community forums. 

16. What is the pricing structure for 365 Business Central?
365 Business Central follows a subscription-based pricing model, with different user types and plans available. The pricing is flexible, allowing you to choose a plan that suits your business size and needs.

17. Can 365 Business Central handle international operations?
Yes, 365 Business Central supports multi-currency and multi-language functionalities, making it suitable for businesses operating internationally.

18. What are the system requirements for 365 Business Central?
System requirements vary based on deployment (cloud or on-premises). When we work with you, we will always advise and provide detailed information on hardware, software, and other prerequisites.

19. How is data backup managed in 365 Business Central?
365 Business Central offers automated backup tools and supports regular backup schedules. It's recommended to store backups in a secure, off-site location for added protection.

20. What kind of analytics and reporting capabilities does 365 Business Central have?
365 Business Central leverages Power BI for advanced reporting and analytics, providing you with powerful insights into business performance. In addition, you can always extend the functionality further with Jet Reports.

21. Can 365 Business Central be used in conjunction with existing legacy systems?
Yes, 365 Business Central is designed to integrate with various systems. Its flexibility allows for smooth integration, which allows you to preserve your existing investment in technology.

22. How are software updates managed in 365 Business Central?
Microsoft releases regular updates to enhance features and security. 365 Business Central users benefit from seamless updates managed by Microsoft, reducing the burden on your IT teams.

23. What level of technical support is available for 365 Business Central users?
We're here to offer you all the support you need. Visit it our support page for more information.

24. Is there a limit to the number of users that can access 365 Business Central?

No, no strict limit exists, making 365 Business Central scalable for businesses of all sizes! Licensing options are available for different user types to accommodate your organisation's needs.

25. Can 365 Business Central help with project management and resource planning?
Absolutely. 365 Business Central includes project management features, enabling effective resource planning, tracking, and management of project-related activities. You can find out more here.

26. How does 365 Business Central assist with compliance in regulated industries?
365 Business Central provides features to support compliance in regulated industries, including audit trails, access controls, and documentation management, helping you to meet regulatory requirements.

27. Is there a trial period for testing specific 365 Business Central features before committing to a full subscription?
Yes, Microsoft often provides trial periods for specific features or modules within 365 Business Central. This allows you to test functionalities before making a broader commitment.

28. Can 365 Business Central be accessed offline?
While 365 Business Central is primarily a cloud-based solution, it offers limited offline capabilities. Users can access certain features without an internet connection, allowing further flexibility.

29. How does 365 Business Central handle user permissions and access control?
365 Business Central features robust role-based security, allowing administrators to define user permissions based on roles. This ensures that users only access the data and features relevant to their responsibilities.

30. Can 365 Business Central be customised after the initial implementation?
Yes, 365 Business Central is designed for ongoing customisation. You can continue to adapt and extend the system to meet any evolving requirements.

31. How does 365 Business Central support e-commerce and online sales?
365 Business Central integrates seamlessly with e-commerce platforms, enabling businesses to manage online sales channels effectively. It streamlines order processing, inventory management, and customer interactions. You can find out more here.

32. What data migration tools are available for transitioning to 365 Business Central from legacy systems?
We'll help with all of this! Microsoft provides data migration tools and resources to facilitate a smooth transition from legacy systems to 365 Business Central. These tools help in importing data efficiently.

33. Can 365 Business Central generate custom reports tailored to our business needs?
Yes, 365 Business Central leverages Power BI for customisable reporting. Users can create tailored reports and dashboards to gain insights specific to their business requirements. You can find out more here.

34. How does 365 Business Central handle multi-company management?
365 Business Central supports multi-company scenarios, allowing businesses to manage multiple entities within a single instance, allowing streamlined financial consolidation and reporting.

35. What security measures are in place to protect against cyber threats in 365 Business Central?
365 Business Central incorporates advanced security features, including threat detection, encryption, and compliance certifications, to protect against cyber threats and data breaches.