Your Support
Choosing us as your support partner for Dynamics 365 Business Central ensures that you have a dedicated team by your side, ready to address any issues and provide expert guidance whenever you need it. We're small enough to provide personalised attention yet big enough to handle any challenge that comes your way!
Why partner with MADIC dynamics?
With our dedicated team of experts, personalised attention, and commitment to your success, we go above and beyond to meet your needs. Whether you're seeking seamless implementation, ongoing support, strategic guidance, training, our unwavering commitment to customer satisfaction underscores the immense value we bring to you and your business.
What you get
With a fully resourced, dedicated UK support desk and assigned account manager, you have direct access to the assistance and guidance you need. In addition, we can provide:
- Training to equip your team with the skills needed to maximise productivity and efficiency is available
- Ongoing maintenance and technical support to ensure your system runs smoothly, minimising downtime and disruptions
- Access to our Annual User Day, monthly and bi-monthly webinars, providing you with valuable insights and peer-to-peer networking opportunities.
Knowledge Hub Webinars
From comprehensive how-to guides on functionality to in-depth explorations of the latest enhancements and Wave Releases from Microsoft, our webinars offer valuable knowledge and expertise to help you unlock the full potential of your platform.
Whether you're a seasoned user seeking to deepen your understanding or a newcomer eager to learn the ropes, our webinars provide the perfect opportunity to expand your skills and stay ahead of the curve.
Need Support? Contact us
Regardless of the edition or distribution model you opt for, our dedicated team will continue to provide support for Microsoft Dynamics NAV and 365 Business Central.
Our support team serves as the primary point of contact for standard help desk phone support and custom application support for clients under an active support contract. In cases where bespoke development support is needed, our development team is readily available to assist you.
09:00 - 17:30
Full support between the hours of 09:00 - 17:30 Monday to Friday
Call
Speak to one of the team by calling 01483 662549
Annual Customer Day
Ensuring you're always updated, we host an Annual Customer Day specifically catered to existing users of Dynamics NAV and 365 Business Central! This event is always a great day and provides a unique opportunity for you to engage with fellow users, stay updated on the latest features and enhancements, and discover valuable insights for optimising your Dynamics solution. Led by industry experts, our informative sessions offer practical tips and strategies to enhance your experience with Dynamics. Join us for a day of networking, learning, and collaboration - it's an event you won't want to miss!
Upgrading from Dynamics NAV?
If you're considering moving to 365 Business Central from Dynamics NAV then you're in excellent hands as many of our customers have done just that!
365 Business Central delivers a seamless experience with its contemporary interface and intuitive navigation. Additionally, its cloud-based nature enables convenient access from anywhere, providing smoother collaboration.
With advanced functionalities such as AI-driven insights and robust reporting, 365 Business Central enables you with effortless decision-making. Upgrading not only future-proofs your operations but also elevates productivity and efficiency, giving your business a turbo boost while enjoying a more user-friendly experience.